SecuraMax: Live Feature Overview

SecuraMax is a Video Management platform used for the storage, organization, and sharing of recorded video files. These features are classified as "Review" as they are looking at data previously captured. SecuraMax also has a "Live" feature that allows real-time data to be viewed. The live data can consist of the online state, currently logged-in user, recording state, and current location, as well as the ability to view and hear live streams from the devices. This article provides an overview of the "Live" features.

What devices can be viewed live?

Viewing live information from devices requires the devices to have a real-time data connection. The standard SecuraMax plan includes "Live" with Wi-Fi. "Live" can also be accessed with 4G that requires the use of a BC4 that is 4G compatible (additional costs apply). The customer can also choose to supply their own 4G data plan.

The "Live" features are only available on the latest generations of Pro-Vision hardware:

  • BODYCAM4 - Wi-Fi connection only
  • 4G BODYCAM4 - 4G or Wi-Fi connection
  • 4G BODYCAM4 - customer's own 4G data plan
  • DR-200v2 - Wi-Fi connection only (coming soon)
  • 4G DR-200v2 - 4G or Wi-Fi connection (coming soon)
  • Ranger DVR (PD-1902) - Wi-Fi connection only (coming soon)
  • 4G Ranger DVR (PD-1902-4G) - 4G or Wi-Fi connection (coming soon)

Who can view live devices?

Live features require a SecuraMax contract with the "Live" feature included. Depending on the plan selected, this may involve additional costs over a standard "Review" only plan. Each user must specifically be given permission to use the "Live" features by their site administrator. Users can only see live devices within their selected group permission.

How does a user view live information?

A user will log into SecuraMax. If the user is configured with permissions for Live functions, then a slider button will appear in the top navigation bar (Review/Live).

In the top navigation bar, the user will move the slider button to Live; the page will change from the review interface to the live interface.


The live interface will be displayed, a list of live devices will appear on the left side, and then depending on whether the user has "Live Map" permissions, a map will appear on the right side. Without Live Map permissions, the user does not see a map, they see a system message - "No Live Map Permission."

The Live Map page is interactive, providing an immediate view of a fleet’s geographic locations. The page is designed to ensure the user can efficiently access real-time user/device status and view Live video as well as proactively request non-event video.

The left navigation pane displays a list of the users and configured devices. The list indicates active/inactive status (color-coded: green=active, gray=inactive) and includes a drop-down arrow with access to device details.

Users can filter the device list to reduce the presented data, allowing them to focus on a specific location, segment of their fleet, or type of device.

  • See the Article SecuraMax: Using the Live Map Interface for more information about Live Map features and functionality.
  • See the Article SecuraMax: Requesting Non-Event Video for information on requesting transfer of non-event video.

Viewing Live Video/Audio

SecuraMax allows users to view live video from active devices. Live view requires that the customer has a Live license for each device, and properly configured permissions for Live options. At least one device must be properly set up for live capability.

Locate/click the name of the user to be viewed live. This can be done on the users listed in the left navigation pane, or by directly selecting a user/device on the map. If there are multiple devices, the search function (top, left navigation pane) can be used to narrow the results in locating the device.

After selecting the Locate on Map button, a modal opens that shows device details and location.

Select the View Live video button. The browser will launch the Pro-Vision Live desktop app and then it will open and begin displaying the live video stream from the selected camera.

  • See the Article SecuraMax: Viewing Live Video for more information about View Live features and functionality (coming soon).


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