Whenever a device is replaced, the original device (DVR, Bodycam, or Drive Recorder) should be disabled to free up a SecuraMax device license. Devices are disabled through the "Devices" page.
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Navigate to the devices page by going to "Admin" in the top navigation bar and selecting "Devices". This requires the "Manage Devices" administrative user permission.
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Locate the old device that is to be replaced within the list on the right side. Use the search button to assist.
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Disable the device to be replaced by clicking the slide switch to change the status from "Enabled" to "Disabled".
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Add a new device using the left navigation bar (Add DVR, Add BC4). See these articles for more details:
Add a New Bodycam
Add a New DVR (also used for a Drive Recorder)
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