CloudConnect-Admin: Managing Live Permissions

CloudConnect Live features allow users to view real-time device data, including online/offline and recording state, logged-in user, Live Map location, and Live View audiovisual stream. For more information on Live features and supported devices, see Cloud Connect: Live Feature Overview.

To use Live, each user must be given specific permissions by their site administrator. Permissions are assigned to users through their "Roles," corresponding to their agency responsibilities. For more information on permissions, see CloudConnect: Managing Permissions

Giving a Role Live Permissions

1. Log into CloudConnect with an administrative account and active "Editing Roles" permissions.  
2. On the left navigation pane, select "Admin" to open the admin menu and "Roles" to load the "Roles" page.
   
3. On the "Roles" list, locate the desired role, click the left "Actions" button to display the action menu, and click "Edit". 
   
   
4. This will display an "Edit Role" module with two tabs: "Role properties" and "Permissions". Click on the "Permissions" tab.
   
5. The "Permissions" tab displays permission folders organized by hierarchy. Scroll to the bottom of the list or use the search bar to locate "Live" features.
   
   
   
6. Click the blue "Save" button on the bottom right corner of the modal.  

Giving a Specific User Live Permissions 

1. Log into CloudConnect with an administrative account and active "Users" and "Changing permissions" access.   
2. On the left navigation pane, select "Admin" to open the admin menu and "Users" to load the "Users" page.
   
   
3. The "Users" page displays a list of existing users, and the "Show advanced filter" and search bar navigation tools. 
   
4. Locate the desired user by typing their name on the search bar or scrolling through the alphabetically ordered list. Click the blue "Actions" button in the user row and select "Permissions" from the actions menu.
   
5. This will display a "Permissions" modal with permissions folders organized by hierarchy. Scroll to the bottom of the list or use the search bar to locate the "Live" features. 
   
   
   
6. Click the blue "Save" button in the bottom right corner of the modal.