The CloudConnect Live Map interface provides the user with a live view of a fleet's geographic location and the exact live or last-known location of each user/device.
To use Live Map, the user must be given specific permissions by their CloudConnect site admin. For more information on permissions for live features, see CloudConnect: Managing Live Permissions.
Opening the Map
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Select the "Live" button from the left navigation pane.
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If there is no Live button, the user does not have live permissions. Should the user need to use live features, they should contact their CloudConnect admin.
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If there is no Live button, the user does not have live permissions. Should the user need to use live features, they should contact their CloudConnect admin.
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The page will transition to the Live Map Site, which shows a list of active and inactive devices in the left navigation pane and the map view.
- Active devices are color-coded green, while inactive devices are grey and show an "OFFLINE" icon. The list is ordered alphanumerically, with active devices on top.
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If multiple devices are within an area(s), this will be indicated as a highlighted cluster with a number representing the amount devices. To automatically zoom into the area, click the highlighted cluster.
Locating a Specific Device
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Locate and click on the desired device from the left navigation pane to toggle open the device details and actions.
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Use the search bar in the top left corner to narrow down results if needed.
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Click the "Locate on Map" button.
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The Live Map will update automatically, zooming into the device's current/last known location and displaying the exact address.
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To view nearby devices, zoom further out.
- To zoom in and out, use the mouse trackball or the "+" and "-" symbols on the bottom right corner of the map.
Viewing User/Device Details
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Selecting a device will display its associated details: device icon, device name, serial number, and, for inactive devices, a "Last Connected" time frame.
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Left navigation pane view:
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Map view:
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Left navigation pane view:
Additional Actions
When opening the device details in both the map and left navigation pane views, the user may see two more blue buttons, depending on the user's assigned permissions:
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View Live - allows the user to open the View Live app to see the device's live video feed.
- To learn more about using View Live, see CloudConnect: Live View
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Request Video - allows the user to request non-event video. To do this, the camera must have "Background Recording" active, and the user must have a time frame in mind.
- By default, in-car systems will have background recording enabled.
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For step-by-step instructions on requesting non-event video through the live map, see CloudConnect: Requesting Non-Event Video.
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